Spa Sales Associate
Full Time • LAGUNA BEACH
Hand and Stone Massage and Facial Spa of Laguna Beach is seeking an experienced Spa Sales Associate (FULL TIME OR PART TIME to join its very high-end team of professionals. This location is right on PCH overlooking the ocean, and is one of the top performing Hand & Stone spas in the country, serving a very high-end clientele. As a result, excellent customer service skills AND EXPERIENCE USING MILLENNIUM OR ZENOTI POINT OF SALE SOFTWARE IS REQUIRED. PLEASE DO NOT APPLY IF YOU HAVE NEVER USED ZENOTI COMPUTER SOFTWARE. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Positive, energetic attitude
- Team player
- Perform various other duties as assigned
What’s in it for you?
- Hourly wage plus commissions and bonuses (with your hourly pay and commissions combined, you will earn approx. $14.00 - $17.00 an hour, plus bonuses for gift card sales)
- Flexible schedules
- Professional and safe work environment
- Employee discounts
- Employee rewards program/employee referral bonus
- Contests
Job Requirements:
- Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- Willingness to wear a face mask and/or gloves when necessary, and ability to work in close proximity to employees and clients
- Strong interest in sales and earning top commissions, promotions and bonuses through personal success.
We are looking for someone that is motivated, ready to work and who wants to advance to a management position in the months to come. We ALWAYS promote from within and none of our managers have come from outside the business. We own multiple businesses and offer a variety of opportunities for advancement for those employees that stick with us long term and prove to be talented and dedicated individuals. If you want to join our incredible team please submit a detailed resume and your requested weekly schedule. Thank you!
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care